Support and Help
Security Applications and Technologies maintains an exceptional level of service and support to campus departments, satellite facilities and corporate partners. To effectively manage and quickly resolve the help requests and technical inquires of our clients, we have provided a variety of online information to aid our customers in finding answers through self-help and assisted-help tools. SAT’s online Training and Resources section ensures that our customers always have rapid and accurate responses to their questions through specifications, forms, procedures and short videos. If you are unable to address a problem successfully using these tools or have a question that is not answered through our online support and help, please contact us at firstname.lastname@example.org or through our Contact page.
Rules and Regulations
The Division of Environmental Health and Public Safety is responsible for the coordination, approval, and management of campus wide electronic security systems installed for the purpose of protecting the safety and property of the University. As part of this division, Security Applications & Technologies works along with Environmental Health and Public Safety to ensure that all aspects of campus-wide electronic security management systems are functional and compatible with existing standardized infrastructure. The following directives establish general requirements for all university colleges and departments relating to the purchase, installation, and operation of electronic security.
- Issued by the Vice Chancellor for Finance and Business
- First Issued: January 27, 2009.
- RUL 05.06.01 - Designated Emergency Phones (Blue Light Phones)
- RUL 05.06.02 - Burglar and Panic Alarms
- RUL 05.06.03 - Closed Circuit Television (CCTV)
- Electronic Access Control
- Emergency Notification Systems
- Facilities Division Construction Guidelines, Building Security 00712 09-26-2003
- Security Applications & Technologies Security Specifications
- Assoc. Vice Chancellor, Environmental Health and Public Safety (919) 515-4238.
Metrics and Stats
Results from the NCSU Campus Police Department 2007 Customer Satisfaction Survey
The following questions ask about a variety of issues related to the NC State University Campus Police Department and safety at NC State. Participants were asked to base responses on their own experiences as well as what they have seen and heard.
| Strongly Agree || Agree || Disagree || Strongly Disagree |
|Student patrol officers help make the campus safer||23.5%||64.3%||9.3%||2.9%|
|There are serious crimes on campus||16.6%||48.0%||32.0%||3.4%|
Below is a list of conditions on campus that could lead to security problems. Participants rated how problematic they saw each in terms of being a security risk at N.C. State.
| Very Serious Problem || Somewhat Serious || Not Very Serious || Not At All Serious |
|Doors propped open||23.4%||38.5%||29.6%||8.6%|
|Unauthorized people in campus buildings or portions of buildings||32.4%||40.5%||22.3%||4.8%|
|Vagrants, trespassers, panhandlers, etc. on campus||36.6%|| |
|Open and/or unlocked doors or windows||21.4%||40.0%||32.5%||6.0%|
In which of the following increased security measures would you willingly participate or support at N.C. State?
| Yes || No |
|Wearing an ID card while on campus||40.9%||59.1%|
|Use of electronic cards to access buildings||79.2%||20.8%|
|Use of television cameras to augment security in the common areas inside buildings||69.9%||30.1%|
|Locking outside doors thereby restricting access to only a few doors per buildings||58.3%||41.7%|
|Restricting access to the campus of outsiders during certain hours||64.4%||35.6%|
|Increased lighting outside buildings||94.2%||5.8%|